Returns & Exchanges

At Concord Feed & Pet Supply, we want you and your pet to be completely satisfied with your purchase. If your fashion or accessory item isn't the perfect fit, you can return it within 30 days of delivery provided it is in original, unworn condition with tags attached.

1

Initiate Your Return

Log into your account portal or use our guest return link to enter your order number and zip code to start the process.

2

Package Your Items

Place the items in their original packaging, ensuring all pet apparel and accessories are free of fur and debris.

3

Print and Attach Label

Download your prepaid shipping label from your email and securely attach it to the outside of your return package.

4

Drop Off and Refund

Drop the package at any authorized carrier location; your refund will be processed to the original payment method within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing